From your HR strategy to implementation and ongoing support
Every Elevo customer has access to our Customer Success team, which has helped more than 200 companies create performance and talent management strategies.
At Elevo, we believe that a positive experience with our platform requires an effective launch as well as both strategic and operational support.
Meet the team
"Our job is to understand our clients' expectations by offering them the best possible support. Enabling our clients to create high-performing teams and engaging corporate cultures is what drives us every day."
Customer Success Director at Elevo
"The partnership with Elevo is strengthened by the expertise and human support of the Customer Success team, which is fundamental to employee development issues."
Anne-Sophie Remacle, HR Officer, Strategir
of HR staff find that they receive appropriate advice from the Customer Success team in managing their HR issues.
of admins agree or strongly agree that the Elevo documentation was useful to them.
of the admins think that setting up and accessing the platform was very quick.
Support from start to finish
From the moment of deployment, the team provides close support to companies according to their specific needs.
Support goes beyond the onboarding stage. The team brings its HR expertise to bear on the implementation of management practices on Elevo.
Our experts also help our clients monitor their HR indicators and analyse the data collected through Elevo in order to steer their people strategy.
Onboarding content
Access dozens of quick video tutorials that explain every feature of Elevo.
Specific coaching PDF content for administrators, managers, and employees to ensure maximum participation.
A help centre with over 200 articles to guide you every step of the way.
"The deployment of Elevo was completed in record time, thanks in particular to the flexibility and sense of service of our contacts, who did everything they could to respond to our problems in a complex context (multiple sites, technical constraints, etc.).
Pierre-Jean Cariès, HR Development Manager, Picard Surgelés
Expert frames to make your interviews more engaging
Templates made available on the platform to help you develop impactful interviews (annual, professional, mid-year, onboarding...).
Our Customer Success team assists our clients in optimising the process and content for maximum impact.
Templates in French and English to enable you to easily launch international campaigns.
Effective ongoing support
Expert and responsive contact persons.
Fast and efficient ticket resolution.
100% satisfied customers.
Would you like to know more about the support provided by the Elevo teams?
